With so much money being left on the table, it is crucial to look at the reasons why purchasers did not convert.
This report looks at eCommerce industry data, with a focus on why shoppers visit your site, the reasons why they were unable to make a purchase and the sequential financial impact.
The average % of visitors who visit with the intent to purchase
The top 4 reasons why shoppers couldn't convert during their visit
What shoppers do and where they go when they don't convert
3 things you can do to recover as much missed opportunity as possible
How to quickly start leveraging special eCommerce digital audience segments to dramatically boost conversions
READY TO FIND OUT WHY YOUR SHOPPERS AREN'T CONVERTING?
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iperceptions is a global leader in Voice of the Customer (VoC) solutions, guiding the world's most respected brands to become customer-centric organizations. We balance expertise and technology to transform customer feedback into insights that allow brands to align and execute more precisely and more quickly. iperceptions’ VoC platform collects and analyzes the feedback of real users in real situations on all touchpoints of the customer lifecycle. With an experienced team that has managed 1000s of VoC programs since 1999, we offer a full range of services from survey design to deployment to analysis. iperceptions collects 100+ million feedback data-points every year across 80 countries and in 35 languages for retail, hospitality, finance, education, healthcare and automotive brands. To start doing VoC that is guided by experience, visit iperceptions.com.
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